Frequently Asked Questions
Are you a vintage store?
We are technically a vintage store, as in most of our stock is either vintage or for resale. However we aim to only stock items that are presenting as new or close to it. Nothing we sell will look out of place inside your wardrobe! We include condition reports in all descriptions of vintage or resale items.
We also stock new items from other brands as well as our very own produced items.
What does "Great" or "Very Good" condition actually mean?
Here's how we grade our resale and vintage items.
- As New - Virtually unworn, and often still having original tags attached.
- Great - Some signs of wear considering the age and how it may have been stored, but otherwise in perfect condition
- Very Good - Shows expected signs of wear and may have small imperfections which will be shown in photographs
We don't ever sell anything we would consider to be unwearable or noticably damaged. If we wouldn't wear it then we wont sell it.
What is your returns policy?
We have a hassle free returns policy, you can find it here or at the footer of the website.
Where do you get your items?
We collect our items from various sources. We work with wholesalers based locally and abroad, as well as working with Op Shops and accepting donations / trades.
Do you have a shop front where I can try things on?
Not just yet, but you can find us bi-weekly at Fitzroy Mills Market. Follow us on Instagram to find out when we're there next!