Shipping & Returns

Shipping

We are based in Melbourne Australia, and ship worldwide.
Orders made before 3pm are packed and dispatched by next buisness day.

All shipping times below are estimates, calculated from date of dispatch and based on packages sent between major metro areas. Please refer to checkout cart for specific times based on your location.

Within Australia (and New Zealand)
Standard: Within 3 buisness days
Express: 1 to 2 buisness days

International Shipping
Standard: 1 to 2 weeks (for most countries)
Express: 5 buisness days (for most countries)

Returns

We have a hassle free returns policy! Simply contact us via email (info@highbias.supply) or Instagram (@highbias.supply) and post it back to us with tracking within 30 days of purchase.

*Item must be in the same condition you recieved it in, any goods returned to us in an unsuitable condition will not be eligible for a refund and will be returned to sender.